Talks more than she listens, highly judgemental, looks at her phone, lacks basic people skills. I have seen many councellors and she is by far, the worst i have ever seen. I am writing this review because after seeing another amazing councellor today, I told her about a horrible experience with a certain councellor that I had a few weeks ago. She said, 'was it Susan from tuggerah' and I said yes. Wow how did you know? She said because many people come to her after seeing Susan and complain about how lousy her services are. I said, why do people still go to her? She said because the people that complain usually don't write reviews. I thought I'd let it go but after hearing that I'm not the only one, I decided to write about it to warn others. So here is the warning.... Book with this councellor at your own risk.